Lighthouse Global’s proprietary research shows that the most profitable advisory organisations align four elements of their business: (i) strategy formulation (ii) their ability to win and keep clients (iii) their organisation structure, and (iv) the reward and remuneration of their people.
Lighthouse calls this ‘client centric’ strategy.
Lighthouse has developed an innovative diagnostic, the Client Centric Index™, to assess your organisation’s client centricity and benchmark your approach to strategy, marketing, organisation and remuneration to those of peers.
We have specifically designed this so that it is simple quick and easy to complete. The result is a fascinating way of assessing where your organisation should start to become more client centric.
Lighthouse calls this ‘client centric’ strategy.
Lighthouse has developed an innovative diagnostic, the Client Centric Index™, to assess your organisation’s client centricity and benchmark your approach to strategy, marketing, organisation and remuneration to those of peers.
We have specifically designed this so that it is simple quick and easy to complete. The result is a fascinating way of assessing where your organisation should start to become more client centric.
The benefits of the Client Centric Index™
On completing the diagnostic, your organisation’s Client Centric Index™ score will automatically be calculated and compared against other advisory organisations participating in the Index.
This will allow you to:
On completing the diagnostic, your organisation’s Client Centric Index™ score will automatically be calculated and compared against other advisory organisations participating in the Index.
This will allow you to:
- Assess your organisation’s Client Centric Index™ score
- Compare your organisation’s Client Centric Index™ score against your peers
- Understand your organisation’s strengths and weaknesses in the four areas that characterise the truly client centric organisation
- Benchmark your organisation’s approach to strategy, marketing, organisation and remuneration against those of comparable organisations participating in the Index