Many law firms have already reacted to recessionary times by becoming considerably leaner. Now, they face increasing client pressure to be more creative in delivering efficiency and value at reduced cost.
Routine commercial work is being carried out in-house, and panels and fee structures are under more frequent review.
Some clients want work that is easily commoditised to be outsourced to cheaper suppliers. There is a tangible feeling that the balance of power in the lawyer client relationship has tilted towards the client.
Having acted for a number of the top law firms, Lighthouse Global knows that to maintain and grow their client base, law firms must be more client-centric. A law firm needs to know what the client really wants from it, and to over-deliver. Law firms need to improve client relationship management so that the needs and wants of the client underlie their strategy, marketing and business development.
It's our job to provide you with the business intelligence on which to base good management and marketing decisions. We can help you clarify your strategic objectives and align your internal structure and culture accordingly. We offer detailed insight into the needs and expectations of prospects and clients and develop profitable propositions to meet them. We'll help focus your business development, identify which markets to enter and suggest strategies to build a premium client base with resilient fee margins.
This is a business we know inside-out. Our founding partners trained and practised law at Freshfields before establishing Lighthouse to advise the legal sector. We've since built a track record with leading firms. We understand the culture, the working style and the decision-making process that is unique to partnerships.
We're one of a handful of truly specialist consultancies advising the legal sector today. You won't need to get us up-to-speed on your business environment. Far from it. We hope that you'll benefit from our insight - right from the start.